Privacy Policy

Privacy Policy

Introduction

Welcome to https://songs-for-memorial-service-frankston.thebestlocalpro.com (hereafter referred to as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our website (https://songs-for-memorial-service-frankston.thebestlocalpro.com), applications, online forms, services, and products offered through these platforms. Please note that this policy does not extend to third-party websites or services linked from our site, as they have their own privacy practices which are beyond our control.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

  • You use any of our applications or services, becoming an authorized user and agreeing to our terms.
  • You visit our websites, which are linked to this Privacy Statement.
  • You choose to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to provide and improve our services:

  • Account Information: Details required to create and manage your user account, including username, email address, and password.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status or transaction amounts, if voluntarily provided.
  • Purchase Information: Items purchased, purchase frequency, and order history.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: Geolocation data if you choose to share it, allowing us to provide location-based services.
  • Feedback: Comments, suggestions, and reviews you submit to our team.
  • Social Media Information: If you connect our services with your social media accounts, we may collect data from those platforms, such as your public profile information.
  • Product Information: Details about products you interact with or purchase on our site.

We obtain this data through direct user input, interaction with our systems, and automated technologies used to enhance user experience. Additionally, third parties may share personal data with us, adhering to their own privacy policies.

Cookies

We use cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigation and using our services, ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences and settings to provide a personalized experience.
  • Analytics Cookies: Tracking site usage and gathering statistical data to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing you to control which types of cookies are set on your device.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we will delete or anonymize the information, ensuring it is no longer identifiable to individuals. Our retention periods vary depending on the type of data and its usage within our services.

Security Measures

To protect your personal data, we implement robust security measures:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Processing: Our payment processors adhere to industry standards (PCI DSS) to ensure secure transaction handling.
  • Third-Party Engagement: We engage secure third-party service providers to assist with data processing, ensuring they comply with our privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children, and we urge parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erase (Right to be Forgotten): Ask for the deletion of your data where there is no compelling reason to retain it.
  • Restriction: Limit our processing of your data in certain circumstances.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Object: Object to the processing of your data based on legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices when exercising your rights.

To exercise these rights or for data-related queries, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe, adhering to applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions about our data practices, please contact us:

We appreciate your trust in using our services, and we are dedicated to maintaining a transparent and secure environment for all users.